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New Smartone Vodaphone fixed line service. [ New Topic]
Junior Member
695 Posts
in
Hong Kong
posted by CwbGuy 85 days ago
Any reason not to change from PCCW to this new service?

I loathe PCCW and their underhand slimy sales tactics with their dishonest slimy boss.




Junior Member
1126 Posts
West of LKF East
posted by hkJay 85 days ago (edited 85 days ago)
will it cause any problem with yer broadband TV/net connection from PCCW?

I'm glad I don't see PCCW sales teams, pouncing like Mormon missionaries on unsuspecting punters in DB Plaza anymore -

to be, or not to be, what was the question?
The Maintenance Man
3018 Posts
On the Sofa
posted by ServerGuy 84 days ago
Are you talking about their HomePhonePlus, if so, I have seen these and am intending to get one.

They look like they will do the job quite well and you dont need a fixed line anymore.

The only thing I can see though is that you cannot attach a fax to the system, but you can have up to four handsets like a DECT phone.

If you have got any problems with this site send them to Support@HKExpats.com Thanks
Regular Member
4601 Posts
of trenchancy
posted by smog 84 days ago
I'm still trying to get my head round this service.

You lose the capability to fax.
You commit to something brand new for an extended period.
The price seems the same.
What do you gain (apart from someone different to whinge about as your supplier)?

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Regular Member
4584 Posts
brilliant view
in
Hong Kong
posted by geraldo 84 days ago
quote:
Make voice calls to any destination at everyday low prices.

Have a look at their IDD rates. 4.90 per minute to Belgium, 15.00 to Madagascar, 20.00 to Tokelau. Could someone please call them and explain voip?

it's addictive to browse a SmartOne website

a red button, no sh1t!

quote:
Home Assistant

Need any household support like finding a locksmith, electrician or a plumber? Our customer service agent will assist you immediately.

Fee: $1 / call


rite, hear me coming do you ?

and for smog:
quote:
Currently we do not support fax – using SMS and email is both more efficient and environmentally friendly.



Regular Member
4601 Posts
of trenchancy
posted by smog 84 days ago (edited 84 days ago)
Well the IDD purchase is, presumably, a separate decision as always - I assume there's no requirement to use their IDD if you have their line? One good thing for users of some IDD services (such as IDT1529) is that I suspect (although this is not an official IDT statement) that 1529 calls from such a line would be charged at the "mobile originating" rate rather than the fixed originating one, which can be a little cheaper for personal customers to some destinations (e.g. 38c/min to Belgium rather than 58c).

And on fax, unfortunately, Smartone's valid assertion notwithstanding, there are various organisations in various countries in the world who I deal with and who still occasionally require fax communication.

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Regular Member
4584 Posts
brilliant view
in
Hong Kong
posted by geraldo 84 days ago
I learned it's better to take an expensive IDD.
I told the boss the new IDD (such as IDT1529) was considerably cheaper, she didn't need any more inspiration and my bill rocketed through the roof. It's like we have a direct line to half of Indonesia 24/7


Fundy
10464 Posts
Educating the masses
in
Hong Kong
posted by adfundum 84 days ago

Assume that "boss" = wife?



.
The problem with instant gratification is that it takes too bloody long...
Regular Member
4601 Posts
of trenchancy
posted by smog 84 days ago (edited 84 days ago)
Indeed I know that problem. I, in the form of Mrs smog, am one of IDT1529's biggest residential customers! At least calls to Indonesia are tending to get cheaper with competition having some effect there. The Philippines telecoms industry cartel is still very solid so call charges to there haven't moved at all for years.

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